Home Forums Themes Support Cosmedix – WordPress Theme Missing Plugins

This topic contains 10 replies, has 3 voices, and was last updated by  Jennifer 4 months, 2 weeks ago.

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #5972
    Jennifer
    Participant

    Hello!

    I have recently purchased your Cosmedix theme and I’m having an issue with the plugins. I have uploaded the theme and it did not give me the option to install the plugins afterwords. Apparently they are missing from the file. Could you please assist me with this as soon as possible.

    Thank you,

    Jen Bretz

    #5973
    Jennifer
    Participant

    Hello,

    I still have not received a solution to this matter. The Theme is no use to me without the plugins. Please contact me on how to solve this problem as soon as possible.

    Thanks,

    Jen Bretz

    #5974
    QTC MediaQTC Media
    Keymaster

    hi,

    I have checked, all plugins at there.

    you think you need to activate.
    then everything will be OK.

    Did you download latest version from the Themeforest?

    #5975
    Jennifer
    Participant

    The Plugins were added there manually, but I’m not being able to activate them. The latest version was in fact downloaded from themeforest. Please try to activate the plugins and you will see it is not working.

    #6400
    DEVDEV
    Keymaster

    Hello,

    Could you send me FTP account to check please?

    Thank you!

    • This reply was modified 4 months, 3 weeks ago by DEV DEV.
    #6402
    Jennifer
    Participant
    This reply has been marked as private.
    #6404
    QTC MediaQTC Media
    Keymaster
    This reply has been marked as private.
    #6406
    Jennifer
    Participant

    I still have not received a solution to this matter.

    #6407
    DEVDEV
    Keymaster

    Hi,

    Can you send me your port, please? I tried connecting the defaults ports but I still can not connect your server.

    #6408
    QTC MediaQTC Media
    Keymaster
    This reply has been marked as private.
    #6409
    Jennifer
    Participant

    Support took too long to resolve my issue, I had a deadline and had to go with a different theme.

Viewing 11 posts - 1 through 11 (of 11 total)

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