This topic contains 4 replies, has 2 voices, and was last updated by DEV DEV 6 days, 2 hours ago.

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  • Author
    Posts
  • #3034
    socak
    Participant

    1- Hi, I can not update the theme,can not I automatically update?

    website is broken when I do manual update

    2- they say the website is very slow, so it’s related to the theme, I am waiting for help in this regard

    thank u

    good work

    #3035
    DEVDEV
    Keymaster

    Dear sir,

    It looks like that you changed Theme’s name, right?
    It will be affect to the site, so please provide FTP to check and fix this issue for you.

    Thank you

    #3036
    socak
    Participant
    This reply has been marked as private.
    #3039
    socak
    Participant

    Hi,

    Is the problem solved?

    thank u

    #3047
    DEVDEV
    Keymaster

    Dear sir,

    Point 1 was resolved.

    Point 2. With speed issue, this is not in support section.
    You can read some tips at here to try to improve speed: https://moz.com/blog/15-tips-to-speed-up-your-website. Also speed issue come from many causes, not just the theme. We always make many test to ensure that the theme have best score when buying them.

    If you want our support team to improve speed of the site, please create a custom task and then we will do that.

    Thank you.

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