Home › Forums › Themes Support › Zone – WordPress Theme › Updating theme making website crash

This topic contains 3 replies, has 2 voices, and was last updated by DEV DEV 4 years, 10 months ago.

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    Posts
  • June 24, 2019 at 11:30 am #5956
    Arctic_Circle_Service
    Participant

    Hello,

    Trying to update theme to latest version, but when I try it doesn’t work. Website crashes and I have to go back to older version for it to work.

    Please help.

    Best regards
    Benjamin

    June 26, 2019 at 1:42 am #5957
    DEVDEV
    Keymaster

    Hi,

    I am so sorry about replying to you late. Could you send me your URL and WordPress admin and FTP account, please?. I need those accounts to check and rewrite css.

    Thank you!

    • This reply was modified 4 years, 10 months ago by DEV DEV.
    • This reply was modified 4 years, 10 months ago by DEV DEV.
    June 26, 2019 at 4:08 pm #5960
    Arctic_Circle_Service
    Participant
    This reply has been marked as private.
    June 27, 2019 at 3:41 am #5961
    DEVDEV
    Keymaster

    Hi,

    Trying to update theme to latest version, but when I try it doesn’t work. Website crashes and I have to go back to older version for it to work.

    —> Installing WPBakery Page Builder plugins so you can not active themes, I have upgraded that plugins. Currently, you can active themes normally. If you have any issues, please confirm me ASAP.

    Thank you!

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