Visual Composer

[lucyParticipant]

Hi,

I bought your theme and I can’t update webpages becauses Visual Composer doesn’t work anymore.
When I want to activate it, it asked me to connect to wpbakery website and to buy direct license.
But I already bought it with your theme. Can you help me please ?

[DEVKeymaster]

Hi,

Thank you for your purchasing.

Please create your ticket at here :https://qtcmedia.ticksy.com/

And can you send me your FTP account to check, please?

We will make every effort to help you solve them out.

Thank you.

• This reply was modified 4 years, 7 months ago by  DEV.

[lucyParticipant]

I can’t submit a ticket because I don’t have support anymore but I need help anyway because I bought a license which is supposed to include Visual Composer. Thanks for replying here please.

[QTC MediaKeymaster]

hi,

Then,you need to renew support first.

[lucyParticipant]

So I bought your template with Visual Composer which is not working and I have to pay support to fix it ?
It’s included in the template so why do I have to pay ?
I didn’t find any information in your documentation in order to fix it.

[DEVKeymaster]

Hi,
I have sent you the newest plugin attached below.
Please check it and contact us if you have any issues.
Thank you.

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