We’re sorry to have kept your waiting!
Could you help us to supmit a ticket at here:https://qtcmedia.ticksy.com/, we transfer our support to this site. It’s easier and more quickly for clients. Please helping us to do that?
We will prioritize resovling the issues for you soonest. One more things, you can provide FTP account and admin site to us fix this issues quickly?
Thanks a lot, sir! We will wait your ticket!