Forum Replies Created

Viewing 15 posts - 1 through 15 (of 50 total)
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  • September 23, 2019 at 12:55 am in reply to: Visual Composer #6444
    DEVDEV
    Keymaster

    Hi,
    I have sent you the newest plugin attached below.
    Please check it and contact us if you have any issues.
    Thank you.

    Attachments:
    You must be logged in to view attached files.
    September 20, 2019 at 1:08 am in reply to: Visual Composer #6439
    DEVDEV
    Keymaster

    Hi,

    Thank you for your purchasing.

    Please create your ticket at here :https://qtcmedia.ticksy.com/

    And can you send me your FTP account to check, please?

    We will make every effort to help you solve them out.

    Thank you.

    • This reply was modified 4 years, 7 months ago by DEV DEV.
    July 30, 2019 at 2:11 am in reply to: I want to change Header and NAvigation Menu #6413
    DEVDEV
    Keymaster

    Hi,

    Could you send me WordPress admin account and FTP account to check, please ?

    Thank you!

    July 20, 2019 at 3:30 am in reply to: Missing Plugins #6407
    DEVDEV
    Keymaster

    Hi,

    Can you send me your port, please? I tried connecting the defaults ports but I still can not connect your server.

    July 17, 2019 at 4:01 am in reply to: Missing Plugins #6400
    DEVDEV
    Keymaster

    Hello,

    Could you send me FTP account to check please?

    Thank you!

    • This reply was modified 4 years, 9 months ago by DEV DEV.
    July 10, 2019 at 9:20 am in reply to: Theme / visual composer and WPBakery update #5970
    DEVDEV
    Keymaster

    And please check here.

    Attachments:
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    July 10, 2019 at 9:15 am in reply to: Theme / visual composer and WPBakery update #5968
    DEVDEV
    Keymaster

    Hi,

    I have checked your purchase code.Currently, it is OK. I sent you two versions of the latest plugins below. Please check again and confirm if you have any issues.

    Thank you!

    Attachments:
    You must be logged in to view attached files.
    July 9, 2019 at 3:12 am in reply to: Theme / visual composer and WPBakery update #5966
    DEVDEV
    Keymaster

    Hello,

    Could you send me purchase code to check, please?

    Thank you!

    June 27, 2019 at 3:41 am in reply to: Updating theme making website crash #5961
    DEVDEV
    Keymaster

    Hi,

    Trying to update theme to latest version, but when I try it doesn’t work. Website crashes and I have to go back to older version for it to work.

    —> Installing WPBakery Page Builder plugins so you can not active themes, I have upgraded that plugins. Currently, you can active themes normally. If you have any issues, please confirm me ASAP.

    Thank you!

    June 26, 2019 at 1:42 am in reply to: Updating theme making website crash #5957
    DEVDEV
    Keymaster

    Hi,

    I am so sorry about replying to you late. Could you send me your URL and WordPress admin and FTP account, please?. I need those accounts to check and rewrite css.

    Thank you!

    • This reply was modified 4 years, 10 months ago by DEV DEV.
    • This reply was modified 4 years, 10 months ago by DEV DEV.
    May 28, 2019 at 7:37 am in reply to: Ninja Forms .css help. I need to change the text color and fonts. #5952
    DEVDEV
    Keymaster

    Hello,

    It’s done. Could you see attachment and review, please?

    Thank you.

    Attachments:
    You must be logged in to view attached files.
    May 27, 2019 at 2:33 am in reply to: Ninja Forms .css help. I need to change the text color and fonts. #5951
    DEVDEV
    Keymaster

    Hi,
    I’m so sorry for taking you too late, there was some reasons that I could not find your ticket. I’ll resolve this asap.
    Can you please send me your FTP account, I need it to tackle this topic. Thank you.

    May 20, 2019 at 1:30 am in reply to: Gallery not working #5950
    DEVDEV
    Keymaster

    Hello,

    The gallery is in code.
    Could you send me FTP account to check, please?

    Thank you.

    May 1, 2019 at 2:53 am in reply to: Ninja forms not activating #5948
    DEVDEV
    Keymaster

    Hi,
    “I am having another issue now that I have time to see the theme and build on it. The logo will not change from the paradise logo except for the sticky and mobile logo. How do we remedy this issue? Creating a ticket as well.”

    This is your new issues, right?
    Please send me your FTP account. We need to have this to rewrite codes.
    Thank you.

    April 16, 2019 at 2:30 am in reply to: Ninja forms not activating #5943
    DEVDEV
    Keymaster

    Hi,
    I’ve fixed your issues, we don’t need FTP account anymore.
    Can you check and let me know if the issues are still remaining?

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